Ticket FAQ

Ticket FAQ

Ticket FAQ

How much do Tickets cost?

$199.95 includes all fees and charges except delivery choices. There will also be an option to pay for your tickets over time. These tickets will be 3 instalments of $70. Further details are listed below.

Will there be any additional charges when I purchase tickets?

No, except delivery options you can choose if you wish (including GST) Mail – $9.95 per order; SMS – $1.00 per order

What time is the Pre-sale?

For those who have registered, the pre sale starts 10am on Tuesday 21st June.

What happens if I did not get my Presale email?

The e-mail will be sent approx. 5pm Monday 20th June. Firstly, check your junk and any old email accounts you might have signed up with. If no luck there, please email info@oztix.com.au the morning of your Pre Sale and we will issue you with a link.

What is the maximum amount of Pre-Sale ticket I can purchase?

Maximum amount of tickets than can be purchased at any one time is 8.

I’m going to more than one city, can I purchase up to 8 tickets per show in the Presale?


How can I pay for my Pre-Sale Tickets?

Mastercard, Visa Card Only. We will also be offering a pay over time option for our customers. These tickets will be $210. You will have an initial payment when you purchase tickets of $70 and then every fortnight after your initial payment you will be charged another $70. This allows you to pay it off over 6 Weeks if you don't have the money up front.

I live overseas… How do I purchase Tickets?

You can purchase tickets like any other customer. Please ensure you select the E-ticket option as we can’t send hard tickets overseas.

I am under 18 years of age, can I attend?

Only if you are over 15 and want to go to Brisbane or Melbourne. Under 18 attendance at this years sydney event is currently not possible due to restrictions imposed on us by authorities.

I’ve “reserved tickets” but do not have my confirmation and I’m freaking out!

So long as you saw a confirmation page you have tickets! Due to the expected demand from people wanting to purchase tickets, Oztix may need to implement a queuing system to ensure customers have a smooth purchasing process. Once your order has been successfully processed you will receive an order receipt from Oztix via email. It may take up to 2 hours to receive your e-mail confirmation, however most people will receive it within an hour. If after 6 hrs you have not received an order receipt from Oztix please email info@oztix.com.au with your name and email address and they can look into it for you.

What happens if there is a problem with payment, will I lose my reservation?

Yes. Make sure you have a valid card (check the expiry date) and make sure you have enough credit on your card.

Will there be tickets available when the General Public sale commences on June 23rd?


When is the General Public Sale?

Thursday 23rd June @ 10am AEST.

Where can I buy tickets in person once the General Public Sale starts?

Online sales only via www.oztix.com.au.

What is the maximum amount of tickets I can purchase from General Public Sale?

Maximum amount of tickets than can be purchased at any one time is 8.

When will I receive my tickets?

Barcode PDF e-ticket: You will be sent an email containing a PDF attachment with a barcode e-ticket for each ticket you have purchased

SMS: You will be sent an sms with the information and a link to your tickets

Mail Ticket: Please allow 14 days. Use your Auspost tracking no. that will be emailed to you when the order ships from Oztix.

Why must I provide an e-mail address?

This is so we can e-mail your tickets to you or contact you in case of event changes.

What if I don’t have an e-mail address?

You will need to provide the e-mail address of someone you know and trust so we can send your tickets to them.

Any questions?

Contact Oztix direct with any questions on 1300 762 545 or info@oztix.com.au


Why is Pay Over Time charged more than an upfront purchase?

There are additional processing and administration costs in offering the pay over time function. Unlike many other payment options out there, we do not penalise you with large interest charges in the event of a payment default.

I've booked my ticket with my first installment paid. What happens now? When will payments be deducted?

Payments are deducted every 14 days after your initial purchase. If you purchased on the 21st June, your future payments will be on the 5th July and 19th July.

Oh No, I missed a payment! What happens now? What should I do to avoid losing my tickets?

In the event of a default, you will be sent an e-mail and it will try again the following day. If you default again we will try a 3rd time the next day. If its 3 strikes, you're out and you will have to contact Oztix to reinstate your schedule in order to secure the tickets.

I'd like to pay out my ticket early. Can I do this and secure my ticket now?

Yes you can, contact Oztix and we can make all the payments at once.